Shipping Policy
At Express 511 Inc, we are dedicated to providing efficient and reliable shipping services to our customers in Pennsylvania. Please review our shipping policy below to understand our procedures and ensure a smooth delivery experience.
Order Processing
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Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
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Standard Shipping: We offer standard shipping across Pennsylvania, with delivery times ranging from 2-5 business days, depending on your location.
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Expedited Shipping: For faster delivery, expedited shipping options are available at an additional cost. Delivery times for expedited shipping range from 1-3 business days.
Shipping Rates
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Standard Shipping: Shipping rates are calculated based on the weight and dimensions of your order, as well as the delivery destination within Pennsylvania.
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Expedited Shipping: Additional charges apply for expedited shipping services. Rates will be calculated at checkout based on your selected service and delivery location.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status and estimated delivery date of your package.
Shipping Restrictions
Due to state regulations, certain products may have shipping restrictions within Pennsylvania. We comply with all state and local laws regarding the sale and shipment of restricted items. If your order contains such items, we will notify you promptly.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer service team within 24 hours of delivery for assistance. We will work with the shipping carrier to resolve the issue promptly.
Contact Information
For any questions or concerns regarding our shipping policy, please reach out to us:
Express 511 Inc
511 W Germantown Pike, Plymouth Meeting, PA 19462
610 828 0321
express511inc@gmail.com